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Academic Articles
Regular Paper (Invited) Vol.2 (2010) p.120 - p.134
 

Building Interoperable System Enabling Failure Information Knowledge Sharing between Designing/Manufacturing and Maintenance Departments Focusing on Information Architecture Differences

 
Akira NAKAJIMA1, Takako ONISHI1 and Tetsuo SAWARAGI2
 
1 OMRON Corporation, 9 -1 Kizugawadai, Kizugawa -city, Kyoto 619 -0283, Japan
2 Kyoto University, Yoshida -Honmachi, Sakyo -ku, Kyoto 606 -8501, Japan
 
Abstract
Recent years have seen a shortening of product lifecycles and a trend toward product optimization for individual customers, but at the same time, development and maintenance departments have become increasingly global in scope making it difficult to improve product quality in the market. Against this background, the need has been felt for a system that can make efficient use of failure information knowledge accumulated for different products and by different departments to improve maintenance response and prevent reoccurring failures. Although advances in information processing technology have driven the evolution of practical information -storage and information -retrieval systems, the search performance of an interoperable system handling failure information knowledge across different products and departments suffers from many problems in terms of effectiveness and efficiency if using the standard keyword search method. This paper proposes a new information retrieval system focusing on information architecture differences between departments and presents the results of evaluating an actual failure information system using this system.
 
Keywords
information architecture, FMEA, information foraging, failure information, knowledge sharing
 
Full Paper: PDF EJAM Vol.2 pp.120-134 "Building Interoperable System Enabling Failure Information Knowledge Sharing between Designing/Manufacturing and Maintenance Departments Focusing on Information Architecture Differences"
Article Information
Article history:
Received 22 October 2010
Accepted 22 November 2010